“Motivate them, train them, care about them, and make winners out of them… they’ll treat the customers right. And if customers are treated right, they’ll come back.””
J. Willard Marriott, founder of the Marriott Corporation
Hospitality, in the broadest sense of the term, is understood as the cordial and generous reception of guests and the way people treat others.
It is hard to imagine a more desirable destiny to travel to than Australia. Everyone wants to see its natural wonders, white-sand beaches, vibrant cities, and unique wildlife – from tropical islands to crocodiles, sharks to kangaroos and koalas. Many consider Australia- a travel haven. These are perfect circumstances for the ever-increasing number of tourists coming to the country. Also, Aussies are very keen on travelling as well. All those factors are the driving force behind the development of the tourism and hospitality industry in Australia. It gives a multitude of different job opportunities ranging from providing accommodation, working in restaurants, cafés, tour guiding, to wine tourism. Tourism and Hospitality is a growing industry in Australia, but the booming tendency is seen on all continents. It creates the need for more hotels, restaurants, cafés, pubs and makes the fastest-growing employment sector in the world – the hospitality industry accounts for 10% of the global GDP.
The best providers of education in Hospitality in Australia
- Blue Mountains International Hotel Management School.
- Griffith University.
- The University of Queensland.
- James Cook University.
- Edith Cowan University.
- International College of Management, Sydney.
- Kaplan Business School.
- International College of Hotel Management (ICHM)
- William Angliss Institute
- Australian Pacific College
- La Trobe University.
- International College of Management Sydney (ICMS)
- TAFE NSW.
- University of Tasmania (UTAS)
- Victoria University
- Stanley College
Top 10 Hospitality companies in Australia by revenue:
- FCM Travel Solutions
- Aristocrat Technologies Australia
- Tabcorp
- Club Med
- ALH Group
- Flight Centre Travel Group
- Crown Resorts
- Tatts Group
- The Star Entertainment Group
- Domino’s Pizza Enterprises
The tourism and Hospitality industries are among the fastest-growing industries in Australia and playing an essential role in the Australian economy. Accommodation & Food and Services and Tourism give over 1.5 million jobs in Australia and generate about A$90 billion. Tourism generates 94 billion in spending. As a sector, tourism contributes $34 billion to GDP – that is 2.6% of Australia’s total GDP.
Hospitality is a large and diverse industry. It has four main sectors:
- Food and Beverages – Work in preparing, presenting, and serving food and beverages to the customers. Occupations can be found in settings such as restaurants, bars, event centers, and more.
- Travel and Tourism – Service enabling people to travel to other locations, either domestically or internationally, for leisure, social, or business purposes. Most popular jobs can be found in travel agencies, airports, travel centers, marketing, and public relations.
- Accommodation – Organizing, booking, and managing a temporary place to stay for customers. Work can be found in hotels, hostels, agritourism, and more.
- Recreation – Work in a wide range of institutions connected to leisure, amusement, entertainment.
One of the main reasons is the continually evolving tourist market, giving more and more opportunities to both the customers and the professionals.
Studying hospitality in Australia offers great job and career possibilities for anyone who wants to get involved in the world of tourism. The hospitality industry is an industry of the future. By studying hospitality, you give yourself the skills and knowledge of providing essential services such as accommodation and food for travelers, whether they are on the move for reasons of necessity, business, leisure, or luxury. Those who would like to work in the hospitality industry must fully identify themselves with this type of work. Frequent travel, working with people is just an outline of the activities that await a student of the Faculty of Hospitality and Tourism.
Although today’s tourist does not need a travel agency to explore the world – The multitude of possibilities, online booking – direct contact with a professional is still highly valued. There are a lot of people using online booking systems and electronic travel agencies, but many of them cannot imagine their holidays without consulting an experienced travel agency employee. Often such a person acts as a travel advisor- emphasizing that the employee has extensive and up-to-date knowledge in various fields.
You can also choose to study Food and Beverages to familiarize yourself with the knowledge of the chemical composition of food products, processes taking place in catering technology, and principles of human nutrition. It allows you to get to know different cuisines and prepares you to work in restaurants, bars, cafés, and so on. It also helps you to learn about the secrets of running a restaurant, its equipment, and work organization.
For hotel management careers, you should obtain a bachelor’s degree, or at least a high school diploma or associate degree. Majors in hotel management and hospitality are the most common.
Hospitality students learn how to manage quality food, accommodation, and fun activities to achieve customer satisfaction.
- High Level of Customer Service
- Good Communication Skills
- Multi-tasking
- Flexibility
- Adaptability
- High Levels of Cultural Awareness
- Teamwork
- Attention to Detail
- Time Management
- Interpersonal Skills
- Resilience
- Initiative
Australia’s hospitality industry gives an excellent opportunity to build a career. There are many job options to choose from. According to ANZSCO, demand in the Hospitality sector in Australia will be ever-growing.
Employment level for selected occupations by May 2024:
- 8114 Housekeepers
- 1413 Hotel and Motel Managers
- 4315 Waiters
- 3513 Chefs
- 4314 Hotel Service Managers
- 1419 Other Accommodation and Hospitality Managers
- 4311 Bar Attendants and Baristas
- 6211 Sales Assistants (General)
- 8513 Kitchenhands
- 1411 Cafe and Restaurant Managers
- 8511 Fast Food Cooks
- 1421 Retail Managers
- 4312 Cafe Workers.
The tourism and hospitality industry in Australia is an industry that offers a wide range of career opportunities – from being a food and beverage manager, executive chef to serving high-class cruise lines to working in hotels, bars, and restaurants in various positions.
You can expect to earn from AU$23.000 up to AU$91.000 per year in the hospitality industry in Australia. It depends on your qualifications, the field you work in, experience, and location.
Famous job roles in the industry are as follows:
- Executive Chef – $91,707
- Hospitality Manager – $63,093
- Hotel Manager – $86,138
- TAFE courses in Australia, in particular, are amongst the most highly sought after worldwide.
- Certificate II in Hospitality
- Certificate III in Hospitality
- Certificate IV in Hospitality
- Diploma of Hospitality Management
- Advanced Diploma of Hospitality Management SIT50416
- Bachelor of Tourism and Hospitality
- The Master of International Tourism and Hospitality Management
- Master of Business Administration (Tourism and Hospitality Leadership)